Shipping policy

Shipping Policy

Welcome to Saint Toba! We're thrilled to help you get our goods into your hands as swiftly and simply as possible. Our shipping services are as follow:

Shipping Costs

For orders within Australia, we offer a flat rate shipping fee of $10. If you need your items in a hurry, we also provide Express Shipping for $20. For our international friends, we offer a flat rate shipping fee of $50. Please note that these costs do not include potential taxes or customs duties that may be applied by the destination country.

Processing Time

Due to the size of our operations and our commitment to processing orders accurately, please allow up to 3 business days for your order to be processed and dispatched. We know how eager you are to receive your items, and we appreciate your patience as we ensure everything is perfect.

Transit Time

Once your order has been dispatched, you will receive a tracking number to follow its journey. For domestic orders, standard shipping typically takes 2-5 business days, and express shipping typically takes 1-2 business days. International orders can take up to 10-20 business days, depending on customs clearances.

Delivery Issues

If you encounter any issues with your delivery, please contact us at hello@saint-toba.com. We'll do our best to assist, but please note that once orders are dispatched, they are in the care of the courier and out of our control. We do not accept responsibility for any issues that may arise, such as lost or damaged items in transit.

By making a purchase with Saint Toba, you agree to this shipping policy and accept these terms and conditions. Thank you for your support of our small business, and we can't wait for you to enjoy our products.

Please note: This policy provides general information and may be changed or updated periodically. For specific inquiries, please reach out to us directly at hello@saint-toba.com.