Refund policy

  1. Eligibility:

    • Items must be returned within 30 days of the purchase date.
    • The item(s) must be in their original condition, unworn, unwashed, and with all tags attached.

  2. Return Process:

    • To initiate a return, please fill out the feedback form provided with your order. We value your feedback as a small business and appreciate your input.
    • After submitting the feedback form, you will receive a confirmation email with instructions on where to send your return.

  3. Return Shipping:

    • Please note that return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service to ensure the safe return of the item(s).

  4. Refund:

    • Once we receive and inspect the returned item(s), we will process your refund within [7-14] business days.
    • Refunds will be issued in the original form of payment.

  5. Exchanges:

    • At this time, we do not offer direct exchanges. If you need a different size or style, please initiate a return and place a new order.

  6. Sale Items:

    • Sale items are final sale and are not eligible for returns or exchanges.

  7. Damaged or Defective Items:

    • In the rare event that you receive a damaged or defective item, please contact our customer support team within 48 hours of receiving your order. We will assist you in resolving the issue.